Shipping & Returns

Exchanges and returns:
We will exchange or refund your purchase within 7 days of the original delivery date. The products must be unused and in the same condition as you received them. In order to obtain a return authorization, please contact us. Note All returns and cancellations are subject to a 20% restocking fee, unless the product (s) defective (hardware and / or manufacturing) or not depending on your order. When the item (s) are faulty or not as ordered we will provide a replacement / repair at no cost to the customer.
Claiming the feeling of different products of the imagination, will not be because of the return or restitution. Note that because the materials are natural products, small marks can not be considered a defect. These marks will not affect the performance shoes.

Most important: 
Please contact us for the return address before you return the package, and you must inform us the tracking number and tracking link in time, if there is no return tracking number, we do not give refunds or replace.